Mandal Prajavani Starts Today: Telangana Begins Mandal Level Prajavani Across 620 Mandals

Mandal Prajavani Starts Today: People across Telangana will no longer have to travel to district or state offices for many routine complaints, as the state government begins mandal level Prajavani from today.

The programme will be conducted in all 620 mandals between 10 am and 1 pm. Officials from different departments will be available to receive applications and listen to the problems brought by residents.

One of the main changes is the use of a digital system for tracking grievances. Once a written complaint is submitted, officials will enter its details into the portal and provide the applicant with a registration number. Residents can use that number to check the progress of their complaint.

The government decided to take Prajavani closer to people after officials observed that a large share of the complaints received at the state level were related to issues that could be handled at the mandal level. The new arrangement is aimed at reducing unnecessary trips to higher offices.

MPDOs have been appointed as nodal officers for the programme. They will coordinate the receipt of applications, send them to the concerned departments and follow up on the action taken. Special training has already been provided to MPDOs at Praja Bhavan in Hyderabad.

Several departments will participate in the programme, including revenue, agriculture, horticulture, education, health, animal husbandry, panchayat raj, electricity, fisheries and housing. Officials from SC, ST, BC and minority welfare departments, along with women and child welfare officials, forest personnel, Anganwadi supervisors and local police officers will also be available where required.

The government has also made arrangements to conduct Prajavani in rented buildings at 152 mandal headquarters that do not have suitable government buildings. Computers, scanners, internet facilities and help desk operators have been arranged at the centres.

To make the programme accessible in rural areas, the government has allowed Rythu Vedikas to be used as Prajavani centres wherever necessary. Officials have also been asked to create awareness through village announcements and social media so that more residents know when and where they can submit their grievances.

The new system is expected to give people a more direct channel to approach officials and could make it easier to follow up on complaints without repeatedly visiting government offices.